FAQs

Frequently Asked Questions

How far in advance should we book?

We recommend booking 2–4 weeks in advance whenever possible. Our calendar fills quickly, especially during busy seasons. We believe every event has a purpose, and we want to give yours the time and attention it deserves.

What is needed to secure a date for my event?

A signed agreement and deposit are required to reserve your event date. Once your deposit is received, your date and time is set aside just for you.

Do you accommodate dietary restrictions?

Yes, we offer vegetarian options and can discuss other dietary needs in advance.

How much meat do you serve per person?

We serve about 1/2 pound of meat per person.

How does timing work on the day of our event?

Our team arrives about one to two hours prior to your selected serve time for setup and preparation, followed by two hours of service. As every event is different, timing can be adjusted to best fit your needs.

Is there a minimum guest count for catering?

Yes we have a minimum guest count of 40 people for our onsite packages only. Our trays do not have a minimum guest count.

Is gratuity included?

Gratuity is not required but always appreciated.

Do you charge sales tax?

Yes, applicable sales tax will be added to your invoice where required.

What happens in case of rain or bad weather?

We come prepared with overhead coverage for our setup when needed. For outdoor events, we simply ask that a suitable space is available for us to set up and operate comfortably. If weather requires minor adjustments, we will work with you to ensure service continues smoothly.

What is your cancellation policy?

A 50% deposit is required to secure your event date and is non-refundable, as it reserves our team and calendar exclusively for you. If plans change, we are happy to reschedule your event based on availability. All rescheduled events must take place within six months of the original event date.

If you don’t see your question here,

we would love to connect with you directly. Every event is unique, and we’re honored to walk alongside you

in planning something meaningful.

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